Salesforce.com CRM

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ENCLUDE – Partner with Salesforce.com Foundation

Product Donation Programme
Online system to manage membership, donations, events, documents, sales etc
Salesforce.com is an on-demand technology service provided to business.  It enables its over half a million customers to manage sales, support, marketing and partner information on-demand (on-line). This service takes away the need for servers, software licences, backup systems and support staff.  Customers pay an annual licence for the complete service.

This innovative technology is donated to Nonprofit organisations through the salesforce.com Foundation as part of their 1% model of integrated philanthropy: a commitment to deliver 1% of time, 1% of equity and 1% of product to nonprofit and educational organisations.

Benefits
Most Nonoprofits / charities struggle with information management: membership, donors, clients, events, sales, contacts, documents and of course emails.  This “on-demand” model has an easy-to-use interface and functionality that make it as easy as possible to share and manage information.  All you need is broadband and a browser.

Using on-demand technology enables your organisation to be more efficient and responsive:
  • Bring professionalism and ease of shared communication to your organisations
  • Enable consistent internal and external communications, supporting part-time, volunteer or geographically separated workers
  • Enable better interaction with donors, volunteers and supporters, and encourage repeat donations.
Salesforce.com is used by 2500 charties worldwide including the Red Cross [US and UK] and UN Food Programme.  In Ireland users include the Volunteer Centres Ireland, Carmichael Centre for Voluntary Groups, Integration Ireland and the Coeliac Society. Commercial users include internet security firm Symantec [Norton Antivirus], DELL, Chase Paymentech Bank, Japan Post and even Singapore Airlines.

Salesforce.com donates 10 full licences free of charge to a registered charity and offer additional licences at 80% discount.  The value of the donation to a charity is over €14,000 pa.

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